Help and general support
support@gaulzone.comThis e-mail address is being protected from spambots, you need JavaScript enabled to view it
profesionalstore@yahoo.comThis e-mail address is being protected from spambots, you need JavaScript enabled to view it

Sales, pricing, custom packages
order@gaulzone.comThis e-mail address is being protected from spambots, you need JavaScript enabled to view it

Website comments
webmaster@gaulzone.comThis e-mail address is being protected from spambots, you need JavaScript enabled to view it

Abuse reports
abuse@gaulzone.comThis e-mail address is being protected from spambots, you need JavaScript enabled to view it

General inquiries
admin@gaulzone.comThis e-mail address is being protected from spambots, you need JavaScript enabled to view it

 

Frequently Ask Question

1.How Many Months for hosting or domain contract?
All domain / hosting contract is for 12 Months (its Yearly). means you can pay minimum for 12 months or more

2.What type of server is this for?
This server is a Linux server.

3. Do you offer unlimited / unmetered package for your hosting pacakage?
We Do not Offer for all gaulzone.com hosting package, for unmetered hosting package please visit www.gaulzone.com

4.Do You Accept torrent and warez hosting?
No, but its available in other server, please contact us at profesionalstore@yahoo.comThis e-mail address is being protected from spambots, you need JavaScript enabled to view it

5.How long does it take for account setup after payment?
All accounts are setup immediately after payment!

6.How long have you been started in internet business?
Our business first (our main company) started way back in Sept, 2003.
gaulzone.com and gaulzone.com is subsidiary company from our main company. and now we have 9 subsidiary company (5 company started with hosting / server business like gaulzone.com or gaulzone.com)

7.is it possible for pay in installment?
Yes Its, We Acces installment fee, we can arrange this

8. Do you allow video sharing or file sharing hosting
Yes ( we have different hosting package) but you may not sharing any ilegall content or you have own responbility for your hosted website content

9.Will there be any advertisements on my WebPages?
Only if you put them there.

10.Do you offer support?
Yes! We offer quick and reliable support to all our customers.for fast answer, its stong recomended via SMS (via mobile phone)

11. Do you allow adult sites?
Yes, providing they're legal (models are age 18+).

12.What if I can't answer my customers questions?
Simply ask us, and we'll reply to you, then you can reply to your customer. Remember, we're here to make you successful.

13.Do I have to resell with a reseller account?
No. You can just use your reseller account for hosting your own site(s) and/or your friends site(s) if you want.

14.Do you have a server uptime guarantee?
All of our servers are online at least 99% of the time while we aim for 100% every month!!

15.Do you have any hidden charges?
No. We do not have any hidden/additional/extra fees.

16. What is payment Prefered?
For Indonesian Customer we prefer BCA (Bank Transfer)
And International customer is paypal

Term Of Service

We accept payment via paypal, creditcard, or bank transfer, we will proccess your order request only if payment is completed, and you make confirmation to our order management team

Content:
At gaulzone.com, we strongly prohibit the use of any our service for any illegal activities.

Although we are a global web hosting service provider, all our subscribers must be in accordance with U.S. Federal, State and local laws. Ultimately you, the customer, are solely responsible for the content stored on your gaulzone.com account.

User shall not include content, or internet links to content on the Site that contain, promote or involve any of the following. Examples include but are not limited to:

1. Any copyright, patent, trademark, or other intellectual property right. ( Warez for information purpose only is allowed with own responbility ( if you try to host your warez site please contact us)

2. Child Pornography not allowed. (adult website is allowed)

3. Hate content

4. Threatening, racial, or otherwise abusive content.

5. Any and all content inciting, instructing, or promoting illegal activities.

6. Fraud, MLM (Multi-Level Marketing), Pyramid schemes, or any other activities deemed to be fraudulent.

7. Hacking/Phreaking, warez, cracks, spam software or any material that contains a virus or any other harmful code.

8. Abuse towards our staff or other clients on our network is not tollerated. Your account and all associated will be suspended pending termination after reveiw

9. Rapidleech is Allowed ( BUT ALL FILE MUST BE LEGAL, NO EXCEPTION!)

10. Video Hosting, Video Streaming, Video Sharing, File Hosting, Image Hosting, File Sharing, Image Sharing website type is allowed ( BUT ALL FILE MUST BE LEGAL, NO EXCEPTION!)

11. Hosting company or Data center company did not have any reponbility to the hosted website. Costumers have full responbility for website and content

12. Seeding Torrets /Bit Torrents are not allowed, ( need torrent hosting? please contact us )

13. We not accept for normal Account Cancellation (no money back for this case), 12 month is your minimum contract

14. we have 14 days guarantee money back, we will send back your money if in 14 days you get no satisfised with us (you can request back your money if : you still in trial days, and our hosting down for more then 24 hours (without any confirmation) you can request for money back)

15. Zero tolerance for any SPAM activity. account will be automatically suspended

16. PHP Proxy is Allowed, But CGI proxy is not allowed

17. Customer have to do manually backup in own website / hosting account, we dont do any backup service! if customer need this service, please contact us with some fee

18. All Account who broke that term will be suspended or terminated without any notice

 

99% uptime guarantee:
If for any reason (except for scheduled downtimes) our network or servers are down for longer than 0.10% in any month, you can request a 5% discount for your following month's services. For clients paying yearly, the equivalent to 5% of a monthly payment will be deducted off the next payment. or you not satisfised

 

What they said ?

" Im a satisfied client with hosting service and website,
yes perfect online store website!
i love it!
Recomended Seller!"
(Susan - White Rock - Canada )
 
" Hosting cepat, Support mantap 24 jam
harga sangat murah,
rekomendasi bagi calon pembeli lainnya! "

(Djiwono - Surabaya - Indonesia)
 
"Perfect client support! Great prices and good server".
(Richard - Eastlake - USA )
 

Online Support

Direct Answer (SMS) : 6285758045323

having problem about order process or any other problem, please dont hestitate to chat online with us

6285758045323   6285758045323

   Yahoo! Messenger:

CS1:  profesionalstore

CS2:  theangel_fly